Notes from the field.
The stuff I can't stop thinking about. Relationships, hiring, the deals that happen over dinner instead of a deck, and why the way you make people feel still beats everything else. Pull up a chair.
we need to be more hospitable!!
Every brand says they care about people. Almost none of them prove it.
Speed Isn’t the Metric. Value Is.
Everyone wants to tell you how fast their AI is. Fast to deploy, fast to answer, fast to spit out the deck, fast fast fast. And yeah, speed sells, because it’s easy to feel. You watch something happen in three seconds that used to take thre…
The bubble hasn’t popped yet. Doesn’t mean it’s not popping.
Alright, so I’ve got to eat a little bit of crow here, and I’m fine with that.
One More Time For The People In The Back!!
Okay so I gotta write this one down because I called it and I want the receipts.
the key to this business is personal relationship-Dickey Fox
The Relationship Economy Isn’t a Buzzword. It’s the Whole Game. Somewhere along the way, “relationship economy” turned into a phrase people say on stage right before they pitch you something. Which is a shame, because underneath the jargon …
The Emperor’s got no clothes!!!
Even Alex Karp Is Sick Of The Hype
Nobody Tells Their Mates About a Good Transaction
You’ve never once heard someone at a dinner party lean in and say “let me tell you about this seamless checkout experience I had.” Nobody’s texting their group chat about how efficiently a company processed their invoice. That’s not how wor…
The Real Bottleneck Isn’t What You Think
Everyone talks about strategy. Everyone’s got a strategy. A vision deck, a go-to-market plan, a product roadmap with colour-coded milestones and quarterly OKRs that look great on a board slide and kind of mean nothing the second you try to …
The Future Arrived Early. The Infrastructure Didn’t.
Every generation falls for a story.
The Trust Economy: Stop Optimising the Task. Start Compounding the Relationship.
Everyone is obsessed with speed.